This was a project initiated at the end of 2006 by the Senior Management Team of Tennis Australia to address identified management and leadership opportunities within the Tennis Australia business.
It focused on developing strong leadership capabilities. It was designed to further grow business skills within Tennis Australia and improve bottom line outcomes.
What it delivered?
- Strategic planning and linking goals with outcomes and values with behaviours
- Planning for and leading through change
- Communicating with your team
- Business coaching
- Work prioritisation and delegation
- Process planning
- Performance management.
How it was implemented?
The program rolled out in a staged implementation, with the more senior managers outside of the defined Senior Management Team completing the program in the second half of 2007. This program was rolled out as a series of five three-hour workshops. A second rollout of the Tennis Australia Leadership Development Program was completed as a two and a half day program in the second half of 2008 and again in August 2009. Two successful Leadership Development Programs were also completed in 2010 with two more scheduled for 2011.
The Leadership Development Program has an emphasis on post program workplace application utilising peer coaching and review activities.
This Tennis Australia Leadership Development Program aims are to support new managers through the critical transition of leading, managing and developing a healthy and functional workplace team.
Topics covered within the leadership development program:
- Leading with Emotional Intelligence
- Leadership and Motivation
- How to strengthen your teams morale
- The difference between Leadership and Management
- Promoting the Tennis Australia Vision and Mission with integrity
- The power of role modeling
- Your influence on the values and culture of Tennis Australia
- Business ethics and the impact to the bottom line
- Developing a high performing team
- Understanding the value of trust and credibility
- Communications skills for today’s leaders
- Building your own communication tool kit
- How to really listen to your staff and hear the real story
- Dealing with conflict as a leader and manager
- Practice and develop skills in conflict resolution
- Managing Diversity
- Performance management
- How to have meaningful performance discussions
How did transference of learning take place?
Through a deliberate partnership between the Manager as Coach and their Learner.
It is easier to achieve business results when the participants enter programs with high expectation of value and learning intentionality because knowing this will ensure a willingness to utilise what is learnt within the context of their day-to-day activities.